Delivery Policy
SMAMZ Delivery Policy
At SMAMZ, we’re committed to delivering your style essentials swiftly and safely—right to your doorstep, anywhere in the UAE and beyond.
Delivery Coverage
📍 Within the UAE
We offer reliable delivery to all emirates: Dubai, Abu Dhabi, Sharjah, Ajman, Fujairah, Ras Al Khaimah, and Umm Al Quwain.
🌍 International Shipping
We currently deliver to selected countries outside the UAE. Shipping rates and times may vary depending on destination.
Delivery Timeframes
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UAE Standard Delivery: 1–3 business days
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Express Delivery (UAE only): Same-day or next-day (Available in select areas. Additional charges apply)
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International Shipping: 5–10 business days
Note: Orders placed after 5 PM will be processed the next working day. Orders made during weekends or public holidays may experience slight delays.
Delivery Charges
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Free Standard Shipping for UAE orders over AED 200
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Orders below AED 200: AED 15 flat-rate delivery fee
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Express Delivery: AED 30
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International Shipping: Charges calculated at checkout based on destination and order weight
Order Processing
Once your order is placed, you’ll receive:
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Order Confirmation Email
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Tracking Details once your order has shipped
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Real-Time Updates via email or SMS (where available)
Delivery Partners
We’ve partnered with trusted logistics providers to ensure safe and timely deliveries, including:
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Aramex
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Emirates Post
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DHL (for international)
Missed a Delivery?
If you’re unavailable at the time of delivery, our courier will contact you to reschedule. Orders may be returned after multiple failed delivery attempts.
Questions?
Our support team is always here to help.
📧 info@smamz.ae